At superU.ai, security and compliance are foundational, not add-ons. Our voice AI platform is built to meet the demands of enterprises operating at scale, ensuring sensitive conversations, customer data, and system integrations remain protected at every stage.
From encryption and access controls to global compliance frameworks and regional data residency, SuperU.ai enables teams to deploy voice AI confidently across regulated industries.
Security
superU.ai is built with enterprise-grade security at its core, safeguarding voice AI workflows, CRM integrations, and sensitive customer data at every layer.
Product Security
All call recordings, transcripts, and AI-generated outputs are encrypted both at rest and in transit using industry-standard encryption protocols. This ensures data remains protected throughout the call lifecycle.
Secure CRM Integrations
superU.ai connects securely with platforms like Salesforce, HubSpot, and other CRMs using OAuth-based authentication and managed API keys, minimizing exposure and preventing unauthorized access.
Access Controls
Granular role-based access control (RBAC) combined with multi-factor authentication (MFA) ensures users only have access to what they need nothing more.
Audit Trails
Every action across the platform is logged in detail, enabling full traceability, faster incident response, and compliance-ready audits.
AI Safety Controls
Built-in AI guardrails enforce script compliance, prevent hallucinations, and ensure agents stay within approved conversational boundaries during live calls.
Compliance
superU.ai follows strict compliance practices to support secure and responsible voice AI operations across industries.
Data Retention Management
Data is classified by sensitivity with configurable retention policies. Once retention periods expire, data is automatically and securely deleted.
Secure Data Storage
Customer data is stored in encrypted environments, with strict isolation to ensure it is never used to train AI models by default.
On-Premise & Private Deployments
For highly regulated or sensitive environments, SuperU.ai supports on-premises and private cloud deployments.
Geo-Fenced Data Residency
Country-based data storage ensures compliance with GDPR, India’s DPDP Act, and other regional data residency requirements.
Automated QA & Policy Checks
Live call monitoring continuously verifies adherence to compliance rules, scripts, and internal policies without manual intervention.
Regulatory Standards
superU.ai aligns with globally recognized security and compliance frameworks required by regulated industries.
SOC 2 Type II
Certified controls covering security, availability, confidentiality, and privacy validated through independent audits.
ISO 27001
An established Information Security Management System (ISMS) governing risk, controls, and continuous improvement.
GDPR
Support for consent management, data subject rights, and EU-based data residency.
HIPAA Readiness
Designed to support healthcare use cases with PHI encryption, detailed access logs, and secure handling workflows.
Tier-2 CASA Verified
Verified through Google’s Cloud Application Security Assessment (CASA) Tier-2, validating secure handling of sensitive Google user data and OAuth scopes.
CCPA
Compliance with the California Consumer Privacy Act, supporting consumer data access, deletion, and opt-out rights.
VPAT (Voluntary Product Accessibility Template) Assessment
superU.ai conducts annual VPAT (Voluntary Product Accessibility Template) assessments to evaluate product accessibility against recognized standards, including WCAG 2.1 guidelines. These assessments document how the platform supports users with disabilities across visual, auditory, motor, and cognitive accessibility requirements.
VPAT reporting enables enterprise customers, public sector organizations, and regulated buyers to assess accessibility compliance during procurement. Findings are used to guide continuous improvements in UI design, interaction flows, and assistive technology support, ensuring SuperU.ai remains inclusive, usable, and accessible for all users.
SuperU.ai Trust, Security & Compliance
